What BroadWorks does one at a time, weBatch does in one go
Users, devices, hunt groups, call centers, auto attendants and group settings: weBatch covers the day-to-day management of a BroadWorks group, in bulk.
103 parts in six categories
A selection of what you can export, edit and import again.
Users
From name and number to call forwarding, voicemail and mobility: everything that belongs to a user.
See all 44Hunt groups and call pickups
Create groups, assign agents and decide what happens when there is no answer or the line is busy.
See all 16Call centers
Set up queues and arrange the routing for busy times, overflow and absence.
See all 14Auto attendants
Menus for during and outside business hours and on holidays, with submenus.
See all 7Group settings
What applies to the whole group: departments, schedules, numbers and phone lists.
See all 11Everything around it is included too
Overview, control and certainty, so you can change hundreds of settings at once with peace of mind.
Everything in one Excel file
Export as many parts as you like to a single Excel file with tabs, or to separate CSV files. When importing, weBatch works out the right order itself.
Straight in the table
A small change? Click a cell and edit it. Nothing goes to BroadWorks until you have reviewed it and run it.
Follow it live
Follow exports and changes while they run. Everything stays available in the history, with exactly what happened.
Backups per phone system
Capture the full configuration of a phone system. The last five backups are kept, can be downloaded and can be transferred to a new phone system.
Compare backups
See what changed between two moments, even when it was done outside weBatch.
Route Plan Report
Look up a number or extension and see where a call goes: forwarding, agents and menu keys.
Your whole team
Give colleagues an account of their own and decide per person what they may do, such as making backups.
Secure by design
Two-step verification, BroadWorks connections stored encrypted and a history of every change.
Support in the app
A question or a request? Create a ticket in weBatch; we respond and you can follow everything there.
Moving to a new phone system
Is a customer moving to a new phone system? Make a full backup of the old one and transfer it to the new one in weBatch: group settings, devices, users, hunt groups, call pickups, call centers and auto attendants.
A migration without retyping settings from the old phone system into the new one.
Passwords are not part of a backup. Where the old phone system used SIP authentication, weBatch creates new passwords.
- 1
Choose a backup
You connect to the new phone system and choose the backup of the old one.
- 2
Analysis
weBatch puts old and new side by side: the domain, the numbers, the licences and what already exists.
- 3
Set up
You choose the new domain, the new numbers, the device types and the licences. weBatch checks whether the licences are sufficient. Per part you decide what happens to what already exists: skip, overwrite or create again.
- 4
Start
weBatch transfers everything in the right order. You follow it live and see afterwards what was done.
Missing something?
weBatch grows with you. If you have a wish or a part that is not in there yet, let us know. New features become available to everyone at no extra cost.
Try it yourself?
Create an account and choose the plan that suits you.